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MSI’S BUSINESS MODEL IS CHARACTERIZED BY FOUR CORE ATTRIBUTES: ASSORTMENT, ACCESSIBLE, ATTENTIVE, AND AFFORDABLE.

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ASSORTMENT

MSI offers the greatest product variety in the marketplace. We import over 46,000 containers per year and manage an inventory of over 125 million square feet, including over 4,500 SKUs of porcelain & ceramic tile, quartz countertops, natural stone countertops and tile (granite, marble, travertine, slate, limestone, quartzite, and sandstone), prefabricated countertops, decorative mosaics, and sinks.

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ACCESSIBLE

MSI sources the globe for its products, and through our 25+ distribution centers across the US and Canada, we deliver them when, where, and how our customers need them. Our state-of-the-art information system accurately forecasts customer demand and manages inventory levels to ensure that all products and services are provided on time

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ATTENTIVE

We are fully committed to the success of our partners throughout the value chain. Every day, we bring a service attitude to work, looking for new ways to improve upon our customer support. Our ongoing programs include complimentary training for salespeople, merchandising and display programs, marketing materials, and hands-on customer service.

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AFFORDABLE

Our unique business model, strong partnerships and buying power allow us to provide high- quality, reasonably priced products to the entire market. The result is value at every price point – even for people who previously thought they couldn’t afford beautiful, trend forward surfaces.
 

MSI is a proud member of the NKBA , the Natural Stone Institute, the Ceramic Tile Distributors Association, the National Minority Supplier Development Council (NMSDC), the Natural Stone Council (NSC), the All India Granites and Stone Association (AIGSA) and U.S. Green Building Council (USGBC).

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